Last updated: March 2026

GovtJobs.in (https://www.govtjobs.in) is operated by Indian Institute of Management (IIM) students housed at Sambalpur, Odisha as GRO TECHNOLOGIES (“Company”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and transactional information when you visit our website and use our exam preparation services.

Information We Collect

Personal Information

When you register for an account, subscribe to a mock test package, or make a purchase, we may collect:

  • Full name
  • Email address
  • Phone / Mobile number
  • State, City
  • Target exam preferences
  • Payment information: All online transactions are handled securely through PCI-DSS compliant payment gateways. We do not store, process, or have access to your credit/debit card numbers, CVV, bank passwords, or UPI PINs.

Usage Information

We automatically collect technical data to operate and improve our platform:

  • Exam attempts, scores, time per question, and performance progress
  • Device information (browser type, operating system, IP address, screen resolution)
  • Pages viewed, access times, and navigation paths
  • Device fingerprint data (strictly for fraud prevention and fair usage monitoring)

How We Use Your Information

  • To provide, operate, and maintain our online test preparation services
  • To authenticate users, process subscription orders, and activate test access
  • To generate detailed performance analytics and personalized score reports
  • To communicate essential updates, transactional receipts, and account notices
  • To monitor compliance with our Fair Usage Policy and prevent unauthorized credential sharing
  • To maintain platform security, prevent fraudulent transactions, and comply with applicable statutory laws in India

Information Sharing & Disclosure

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We share information only in the following legitimate operational circumstances:

  • Payment Gateways & Processors: We partner with certified payment aggregators, including PhonePe, to facilitate secure electronic payments under strict confidentiality and PCI-DSS data protection standards.
  • Infrastructure Service Providers: Trusted cloud hosting, security, and email delivery providers operating under strict data confidentiality obligations.
  • Legal & Regulatory Compliance: When required by Indian law, regulatory bodies, lawful law enforcement requests, or court orders.

Data Security & Retention

We adopt industry-standard administrative, technical, and physical security measures (including SSL/TLS 256-bit encryption, strict access controls, and salted password hashing) to safeguard your personal data. We retain transactional and account records only for the period necessary to fulfill subscription obligations and comply with Indian statutory accounting and tax regulations.

Your Rights

You have the right to access, review, and update your personal details, or request account closure and data deletion, subject to statutory retention obligations. To exercise your rights, please contact our Grievance Officer at hello@govtjobs.in.

Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the details of the designated Grievance Officer are:

  • Name: Ms. Tanima
  • Operating Entity: GRO TECHNOLOGIES
  • Registered Address: Sambalpur, Odisha, 768004, India
  • Email: hello@govtjobs.in (Subject line: Attention: Grievance Officer)
  • Helpline: +91-9880118882 (WhatsApp Only)
  • Response Time: Acknowledged within 24–48 hours; resolved within 15 working days
  • Jurisdiction: Sambalpur, Odisha, India